PHM is not an upgrade. It is a different model entirely, designed for situations where a defined beginning and end do not exist.
You may be in the right place if you are managing two or more concurrent health conditions requiring specialist coordination. Or if you are navigating a multi-stage treatment, reconstructive, regenerative, or otherwise, that will unfold over months or years. Or if you are an expat living in Thailand who needs a permanent, active health presence rather than episodic advice. Or if you are a veteran with recurring TRICARE coordination needs spanning multiple providers and visits.
If none of these describe your situation, the Zenify Membership is likely the right starting point.
PHM is also for the individual whose daily life is shaped by their health. Someone managing a complex, ongoing condition who needs more than a doctor’s appointment every few months — who needs a dedicated presence that holds the full picture, keeps every provider aligned, ensures medications are managed correctly, and responds when something changes. If your health requires active, continuous management rather than occasional guidance, this is what PHM is built for.
PHM manages the space between your providers. When you have more than one specialist involved, Zenify becomes the connective tissue — ensuring each provider has what they need, timelines align, and nothing is missed in the handoff. This includes dedicated physician oversight and private nursing support where required — ensuring that every element of your care, across every provider, is actively managed rather than left to chance.
Under PHM, Zenify initiates. You do not need to call to confirm things are on track — we are already looking. Check-ins, protocol reviews, and follow-ups happen on a structured schedule set at the outset of the engagement.
Your clinical history, provider correspondence, treatment protocols, and test results are held centrally by Zenify. Every provider, in your case, works from the same picture.
For members accessing care through TRICARE or private insurance, PHM includes documentation support, pre-authorisation management, and coordination with the insurer across multiple visits and providers.
PHM does not close on a schedule. It remains active for as long as your case requires active management. Scope is reviewed at regular intervals and adjusted accordingly.
PHM members have direct access to their Zenify advisor — not a general inbox. The person who knows your case is the person who answers.
For members managing multiple medications, supplements, or treatment protocols, Zenify maintains a complete and current medication schedule — coordinating with your physicians to ensure accuracy, avoid conflicts, and keep every provider working from the same information.
No two PHM cases are the same. Your treatment plan is built around your specific conditions, your providers, and your goals — and reviewed at regular intervals as your situation evolves.
Where relevant to your case, Zenify coordinates with specialist dietitians and health practitioners to build a nutrition and lifestyle framework that supports your treatment outcomes — not generic advice, but a plan built around your specific health picture.
There is no fixed monthly rate because no two PHM cases carry the same workload.
Pricing is established after an initial case assessment, structured as a monthly retainer with a defined scope, and reviewed every three to six months. If complexity increases or decreases, the scope and price adjust accordingly.
You will always know exactly what you are paying for and what it covers.
PHM is available to clients who have previously completed an advisory engagement with Zenify, or who are active Annual Members with complex ongoing needs. If you are unsure whether PHM is right for your situation, contact us directly and we will tell you.
PHM is assessed, not sold. We do not offer it to everyone — and we will tell you directly if your situation is better served by the standard membership.
There is no commitment required at the enquiry stage.
Submit a brief outline
Tell us about your situation. No forms, no commitment — just an outline of what you are facing.
The panel assesses
The advisory panel reviews whether PHM is appropriate for your specific situation.
A clear answer within 48 hours
We respond with a direct answer and, if relevant, a proposed scope for discussion.
We will tell you directly if standard membership serves you better.
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